I remember when this happened and it is simply outrageous that bureaucrats have such an extraordinary ability to destroy good people's lives.
Most often, there is an inverse and perverse relationship between the bureaucrat's intelligence and their power and by this I mean, the less intelligent they are, the more power they yield to pummel and cudgel.
Capricious doesn't even begin to describe this.
This Christian couple was subjected to truly wicked and disgusting behaviour and I'm glad they won a round.