This is the inevitable result of trying not to offend anyone's precious sensibilities.
A school in England sends a letter to a parent in a language other than English, to be all accommodating and sensitive and stuff. But they assume that they know what language she speaks 'at home'.
Of course they neglected to assume that she might just speak and read English!
Maybe letters from school, to home, in England should be in English?
Anyway, the school is now being accused of racism for sending an immigrant family a non-English letter.
My grandparents never got letter from my parents' schools in Polish or Yiddish. Strange that.
Sigh.